Refund and Exchange Policy

If you are not satisfied with your purchase, feel free to message us through our Instagram @saadel.kw and you can get a refund or exchange for your order under these conditions: 

• Refund and exchange must be done within 3 days of purchase.
• Item should not have any tears, marks, spills, makeup or traces of perfume caused by the customer. 
• Item should not have been worn more than once or worn outside. 
• Item should have it's tag still intact. 
• Do not discard the receipt which needs to be presented during refund/exchange process. 

Once you contact us through Instagram, you will be provided with a location to get your order refunded or exchanged.